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How to Master Your Customer Support Career

A customer support job is one of the most essential, stressful, and rewarding roles in any organization. You are the frontline of customer success, satisfaction, and retention, meaning your personal growth in the role will have a direct impact on the overall customer experience. 

If you plan to grow your career in this field, this guide will provide an overview of the steps you can start taking today to set yourself up for a fulfilling future. If you’re looking to shift gears in your career, this guide will help you understand how to leverage the abilities you acquire and the interests you develop over the coming months or years to help get you to where you want to be.

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